Want to join the Borstal Village Surgery Patient Participation Group (PPG)?

What is the PPG and what does it do?

We aim to improve every patients’ experience at the surgery and to help the surgery deliver innovative, high quality and caring healthcare services that reflect what patients want and need. In particular we seek to support the surgery in communicating effectively with its patients.

The group have a constructive relationship with the Partners and Managers at the practice and work collaboratively with them.

How can I help?

We are looking for additional patients to join the PPG. You do not need any expertise or background. We only ask that you have a genuine desire to work as part of a team to help make improvements.

If you wish to discuss joining the group please ask the surgery reception for a copy. When you have completed it please give it to reception.

Where do we meet?

We meet monthly at the surgery, when circumstances allow. More recently, with the covid pandemic we have been meeting virtually. We focus on the tasks that are set out in the workplan and discuss the progress and actions that need to be taken between meetings. Senior staff attend to brief us on the latest developments and to listen to our views.